Privacy Policy


🔒 Privacy Policy

At Astro Satya, we respect your privacy and are committed to protecting your personal information.

We collect personal details such as name, date of birth, time of birth, contact number, email address, and consultation-related information only for the purpose of providing accurate astrology services.

Your information is used strictly for consultation, communication, service improvement, and record-keeping purposes. We do not sell, rent, or share your personal data with any third party without your consent.

All personal information is kept confidential and stored securely. Access is limited only to authorized team members.

We may use your contact details to inform you about consultations, service updates, and important notifications. You may opt out of promotional communication at any time.

By using our website and services, you agree to the terms of this Privacy Policy.


📜 Terms & Conditions

All astrology consultations, reports, remedies, gemstones, and pooja services provided by Astro Satya are based on traditional astrological principles and personal interpretations.

Our services are intended for guidance and self-improvement purposes only and should not be treated as a substitute for professional legal, medical, financial, or psychological advice.

Results may vary from person to person depending on planetary combinations, personal efforts, and life circumstances. We do not guarantee specific results.

Payments made for consultations, reports, gemstones, and pooja services are non-refundable once the service has been delivered or initiated.

Clients are responsible for providing accurate birth details. Astro Satya will not be responsible for incorrect predictions due to wrong or incomplete information.

We reserve the right to modify services, pricing, and policies at any time without prior notice.

By booking a consultation or purchasing any service, you confirm that you have read, understood, and agreed to these Terms & Conditions.


🔁 Refund & Cancellation Policy

At Astro Satya, we value your time and trust. Our services are personalized and customized based on individual kundli analysis.

Once a consultation, report, gemstone, or pooja service has been initiated, no refunds or cancellations will be accepted under any circumstances.

If a payment is made and the service has not yet started, cancellation requests must be made within 24 hours of payment. In such cases, refund approval will be at the sole discretion of Astro Satya.

Refunds, if approved, will be processed within 7–10 working days through the original payment method.

Astro Satya reserves the right to refuse refunds in cases of incorrect details provided by the client.


⚠️ Disclaimer

Astrology is a spiritual and predictive science based on traditional principles and interpretations.

All consultations, predictions, remedies, gemstone recommendations, and pooja services provided by Astro Satya are based on personal belief, planetary analysis, and professional experience.

We do not claim to cure medical, psychological, or legal conditions. Our services are meant for guidance and self-awareness purposes only.

Results may vary from person to person and no guaranteed outcomes are promised.

By using our website and services, you acknowledge that you understand and accept this disclaimer.


🚚 Shipping Policy (For Gemstone Products)

We provide lab-certified, natural gemstones that are carefully packed and shipped through reliable courier partners.

Orders are usually processed within 2–4 working days after confirmation and verification.

Delivery time may vary depending on your location and courier service availability.

We are not responsible for delays caused by courier companies, natural disasters, or unforeseen circumstances.

Customers are requested to provide complete and accurate delivery details at the time of order placement.


💳 Payment Policy

All payments for consultations, reports, gemstone products, and pooja services must be made in full at the time of booking.

We accept payments through online payment gateways, UPI, bank transfer, and other approved digital payment methods.

No consultation or service will be initiated without successful payment confirmation.

Astro Satya reserves the right to revise service pricing at any time without prior notice.

All prices displayed on the website are in INR and inclusive of applicable charges unless stated otherwise.


🍪 Cookie Policy

Our website uses cookies to enhance your browsing experience and improve website functionality.

Cookies help us understand user behavior, website traffic, and preferences to provide better services.

You may choose to disable cookies through your browser settings, however some website features may not function properly.

By continuing to use our website, you consent to the use of cookies as described in this policy.


🛡️ Data Protection Policy

We are committed to protecting your personal and kundli-related data.

All personal information is stored securely and accessed only by authorized personnel.

We use reasonable security measures to prevent unauthorized access, misuse, or disclosure of data.

Your information is never shared with third parties without your consent, except where required by law.

We respect your right to privacy and ensure responsible handling of your data at all times.

📩 Contact Policy

Clients can contact Astro Satya through the official website, WhatsApp, email, or phone number provided on the website.

We aim to respond to all queries within 24–48 working hours.

Clients are requested to provide accurate personal and birth details while contacting us for consultation.

We reserve the right to decline communication that is abusive, misleading, or inappropriate.

All communication is kept confidential and used only for service-related purposes.


⚖️ Grievance Redressal Policy

Astro Satya is committed to providing fair, transparent, and satisfactory services to all clients.

If you have any concerns, complaints, or feedback regarding our services, you may contact us through our official communication channels.

All grievances will be reviewed and acknowledged within 48 working hours.

We aim to resolve all complaints within 7 working days.

Our decision regarding complaints shall be final and binding.


📝 Terms of Service (Online Booking)

By booking any service on our website, you agree to provide accurate personal and birth details.

Once the booking is confirmed, services will be delivered as per the selected plan.

Consultation timings will be scheduled based on mutual availability.

Rescheduling requests must be made at least 24 hours prior to the scheduled time.

Failure to attend a confirmed consultation without prior notice will be treated as a completed service.